Welcome to McDonald Toyota Greeley

Repairs were completed well. Waiting area was clean and comfortable. I appreciated the water and snacks.

They were really easy to work with! Timely, efficient, ready to work with everyone involved.

I was checked in without waiting when I arrived. The service was great. I was informed on what needed to be done.

Awesome service all around. Went in for a 15k service and a recall. They said the recall would be about 2-3 hours. They offered me a loaner car which was super nice. Got to go home and let the dogs out and finish work. Got a call the car was ready earlier than expected. Came back and they had my car washed ready and going when I got there. This will be my new servicing dealer. A++.

From 1 PM to 3:15 there were 3 small children running around the waiting area screaming, unsupervised, I am quite sure the mom was with a sales person. Not one of your staff did anything to help the situation, I was very annoyed, that a professional team would allow this to happen.

Caroline met with me as soon as I pulled into the garage to check me in for my service appointment. She kept me updated on recommended services after my car was inspected. The Service Technician was very thorough in the inspection video. Overall, a great experience working with the service department since purchasing my car here at this dealership since 2012. I'm always happy to return here for my servicing needs.

Great experience from start to finish. No pressure, very informative and they made it quite simple to complete. I would highly recommend them and their staff, even if you are not located in the area.

Caroline as a service advisor was great at keeping me in the loop regarding the service on my vehicle. I am upset with this dealership regarding their response to cracking my windshield. My vehicle went in without a crack and now it has a crack from bottom to top and the dealership is saying it was caused by getting the car washed and the heat. There offer was for me to pay $500 for a new windshield and calibration. NOT. I thought this is why they took pictures prior to the service tech taking the vehicle to photo any damages. There was no disclaimer about the potential for the glass to crack after a car wash, no mention of it during the time of drop-off. So why do I have to pay for a crack I did not cause. The dealership should step up a bit to help out on the cost.

This is my third time getting service & each time when I arrive it can take up to 5 minutes before someone acknowledges me. I know it’s busy, but I feel like they should at least look up & say “I’ll be with you soon”. Also it takes 1 1/2 hours for an oil change.

Always informed me what my vehicle needed without over selling things I don't need. That is why I have my service done here.

Megan was so helpful in finding me my new Nightshade Grand Highlander. She was always in contact with my family about its arrival date and was great with all of us during the sale. She was so knowledgeable, kind and thoughtful!

Service Dept does not address customer when they enter the service bay. They don't initiate to say, "Be right with you". If there were another Toyota dealership in town, we would go elsewhere.

Have not had any problems with the dealership & Amanda does a great job as service advisor.

This was an easy and straightforward purchase. Nekoda lined things up for me by phone email and text and then I showed up, test drove, and signed out. Thanks for making things simple.

I value good communication during service visits…she handled that and let me know what was happening.